Offside Club is committed to delivering high-quality products to customers across India in a timely and reliable manner. Please review our shipping policy to understand how and when your order will be delivered.

Shipping Coverage

We currently ship to all serviceable locations across India. Delivery availability may vary based on courier service reach and pin code accessibility.

Order Processing Time

• All orders are processed within 1–3 business days after confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• Customized or printed jerseys may require additional processing time.

Delivery Partners

We work with trusted courier and logistics partners to ensure safe and secure delivery of your order.

Once shipped, tracking details will be shared via:

• Email

• SMS or WhatsApp (if provided)

Order Tracking

After dispatch, customers will receive a tracking ID to monitor their shipment status in real-time.

Delivery Attempts

Courier partners usually make 2–3 delivery attempts. If delivery fails:

• The order may be returned to our warehouse.

• Re-shipping may attract additional charges.

Incorrect Address Disclaimer

Offside Club is not responsible for delays or non-delivery due to:

• Incorrect or incomplete address

• Wrong contact details provided by the customer

Please ensure all shipping details are accurate at the time of placing your order.

Damaged or Lost Shipments

If your order is damaged or lost during transit:

• Contact us within 24 hours of receiving the package

• Provide order ID and clear photos/videos for verification

We will initiate verification and provide a suitable resolution.

Contact Information

For shipping-related queries, contact us at:

📧 Email: offsideclub10@gmail.com
🌐 Website: www.theoffsideclub.shop

 

Offside Club reserves the right to modify this shipping policy at any time without prior notice. Changes will be updated on this page.

Thank you for shopping with Offside Club!